Frequently Asked Questions
General Questions
What is Zoho Meeting?
How does Zoho Meeting work?
What are the system requirements for using Zoho Meeting?
Is it possible to conduct meeting between different operating systems?
Can I conduct meeting in a network with firewall / proxy configurations?
How to Create?
How can I start an instant meeting?
How can I schedule a meeting?
How to Join?
How can I join a meeting?
Do I need Zoho Meeting account to attend a meeting?
Do I need to install any software prior to attend a meeting?
How to Invite Participants?
I started the meeting already. How can I invite a new participant to that meeting?
My attendee did not receive the meeting invitation mail. How can he / she join the meeting?
Can I use IM chat to send the meeting key to my attendee?
Purchasing, Billing and Cancellation
How can I purchase a Zoho Meeting plan?
How can I change my plan?
What charges will be applied when I change my plan?
Where can I contact regarding my billing queries?
How can I update my credit card details?
How can I cancel my subscription?
How can I subscribe for a trial version?
Will there be any receipt for the purchase?
What is Zoho Meeting?
Zoho Meeting is a web conferencing tool which empowers you to meet online, share your screen, connect to audio conferencing and collaborate with your remote audience. You can organize sales and marketing presentations, host product demos, and conduct online training for your customers.You can host web meetings and share screen or application to a larger remote audience instantly.
How does Zoho Meeting work?
Zoho Meeting runs a desktop plugin, powered with a toolbar at the presenter end to share the screen. Completely browser based viewer will be opened for the participants to view the presenter's screen. We also have completely browser based meeting in a beta version which does not need any downloads for both presenter and participants.
What are the system requirements for using Zoho Meeting?
| Operating System |
Windows 2000, 2003, XP, Vista, 7 , 8, 10 / Mac (all versions) |
| Web Browsers |
Internet Explorer (IE 8+), Firefox(all versions), Chrome (all versions), Safari |
The above-mentioned specifications are for the meeting host/presenter to share the screen. Participants can join from any browsers in any OS. For the users with new browser based version, Zoho Meeting runs on any OS like Window, Mac, Linux, Chrome book, etc.,
Is it possible to conduct meeting between different operating systems?
Yes. Meetings are possible between different operating Systems at the presenter and participant ends (Windows - Mac / Mac - Windows. Linux users can join a meeting started from any OS while they cannot start a meeting.)
Can I conduct meeting in a firewall/proxy configured network?
Yes. Zoho Meeting works well behind the firewall/proxies.
How do I start an instant meeting?
Login to your Zoho Meeting account and click on the 'Meet Now' button to start an instant meeting. You can invite participants for that meeting from the presenter toolbar itself.
How do I schedule a meeting?
Log in to Zoho Meeting from a web page or desktop plugin. Click on the 'Create Meeting' button to schedule a meeting in advance. Please provide the required details like Meeting topic, Agenda, Participants email ids, scheduled time and audio conferencing. Click on 'Create' button to start/schedule a meeting.
You can easily join the meeting by using following steps.
1. Go to http://meet.zoho.com
2. Provide the meeting key and click on Join Meeting button.
You can also join a meeting by clicking the join link in the meeting invitation email sent to you by the presenter.
Do I need a Zoho Meeting account to attend a meeting?
No. You do not need a Zoho Meeting account to attend/join a meeting. You can join the meeting by clicking the link on the meeting invitation email or just by entering meeting key in http://meet.zoho.com.
Do I need to install any software prior to attend a meeting?
Participants are completely browser based and you do not need to install any software to join a meeting. Once you click on the Join button, it will automatically connect to the meeting right from your browser itself.
I started the meeting already. How can I invite a new participant to that meeting?
You can invite a participant from the presenter toolbar or from the meeting details web page, even after the meeting has been started.
My attendee did not receive the meeting invitation mail. How can he/she join the meeting?
Your attendee can join the meeting by providing the meeting key in the link http://meet.zoho.com
Can I use IM chat to send the meeting key to my attendee?
Yes. You can use instant messaging chats to send the meeting key or join link to your attendee and ask him/her to join your meeting.
How do I purchase a Zoho Meeting plan?
Please go to the pricing page. Choose your plan and click subscribe. You can also choose the plan after logging in, by clicking the 'Subscribe Now' link at the right side.
How can I change my plan?
You can change your subscribed plan by clicking on the 'Manage Subscription' link at the right, after logging in to Zoho Meeting.
What charges will be applied if I change my plan?
Charges for the new plan will be taken exempting the previous plan charges.
Where can I contact regarding my billing queries?
Please contact to support@zohomeeting.com.
How can I update my credit card details?
You can update your credit card details using the 'Update credit card details' tab in 'Manage Subscription' page.
How can I cancel my subscription?
Please go to 'Manage Subscription' page and click on 'Downgrade to Free' button to cancel your subscription.
How can I subscribe for a trial version?
Please go to the Zoho Meeting pricing page and click on the '30-days Free Trial' link, to subscribe for a free trial version.
Will there be any receipt for the purchase?
Yes. You will receive your billing receipt to your email.
Uploading ....