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Recent comments
Is there a plugin that does not require local administrator rights to install on the remote computer? Our end-users do not have local admin rights to the work computers. Commented By: pinboriboon (6 - days ago), Page: Joining the Remote Assistance Session
Hi,
We are still working on recording feature. It is taking some time however we will release it as soon as we can.
This feature will be of no extra cost. You can avail this with any paid versions. Commented By: sundarrajan.c (21 - days ago), Page: Welcome
Hi any update on the recording feature. My people are all over the world and it doesn't make sense to do them live ver often. Also will there be a cost for this feature? Commented By: taylor3751 (21 - days ago), Page: Welcome
I don't like it when things don't work for the first time. I find it very discouraging. I am using Firefox, I installed the plug in... when I try to start the meeting it downloads Zohomeeting.exe everytime and then asks me to install it. (every time).
I install it...every time... then it opens up a browser to login. I try login with my credentials, so I do and it gives me an error. I try to make a new user and it tells me I already have an account.
Very frustrated... Perhaps I am asking too much... to have something work when I try it. Commented By: cboutros (22 - days ago), Page: Welcome
Hi,
Thank you for your feedback. Currently our audio conferencing is based on shared cost model. Participants have to pay their own local call charges.
Please check these link for more info on audio conferencing. http://meeting.zoho.com/login/zoho-audio-instructions.jsp http://meeting.zoho.com/login/global-dialin.jsp
If you wish to have a toll free number for audio conference number please contact us at support [at] zohomeeting [dot] com so that we can discuss more over the call. You may even call our toll free 1-888-900-9646.
We look forward to hearing from you.
Cheers, Sundar. Commented By: sundarrajan.c (25 - days ago), Page: Welcome
We currently use Webex (a lot) for both Audio and Video conferencing. The cost is very high. We do however need an audio conference bridge as many of our customers do not have audio capability on their computers so will want to dial in by conventional dial up phone. Do you provide bridge numbers that we can use (we often have more than one meeting at the same time) and is there an additional cost for a dial-in bridge number (we do not need a free call number).. thanks... Commented By: Guest (25 - days ago), Page: Welcome
Seems to me that the better way to perform remote support tasks would be with the Embedded tool. Can this be set to a default of Auto-Control, so that a technician could then comtrol the individual who clicked the online link? oconnor@ezpos.net Commented By: Guest (27 - days ago), Page: Embed Meeting
We still allow the participant to take the control using Flash but with a notification.
Taking the control using Flash will also work. However taking the control with Active-X will be faster than Flash. Commented By: sundarrajan.c (39 - days ago), Page: Control Transfer
Hi,
Yes we have multiple ways of embedding remote support. We are also coming up with key based embed (exactly the same way that you desired).
I will contact you and give you an early access version in a few days.
Regards, Sundar Commented By: sundarrajan.c (40 - days ago), Page: Participant Toolbar Options
Is there a way to embed just the "Join Session" part? Checkout palmtech.net to see what I mean. Commented By: juanfermin (43 - days ago), Page: Participant Toolbar Options
What will happen if the other participant (supposed to take control) joined using the Flash version of the conference? I mean, will he see any message letting him know he should re-join with Java/ActiveX? Thanks, M Commented By: Guest_Mario (Guest) (43 - days ago), Page: Control Transfer
Hi,
Sorry for the delay in providing VOIP feature. Due to other priorities we couldn't provide this feature with in our committed time.
Please bear with us for some time and will surely come up with good features.
Once again accept our apologies for the lapse in commitment. Commented By: sundarrajan.c (46 - days ago), Page: Desktop Shortcut
Hi,
We had given the uninstall option in add or remove programs. Due to a major bug we have taken it off.
Please accept my sincere most apologies and we will surely give this in our future updates. Commented By: sundarrajan.c (46 - days ago), Page: Desktop Shortcut
When are you planning to integrate VOIP in Zoho Meeting? You guys always say couple of months.. But how many couple of months have gone? Are you guys really working on it? If you commit some thing do it. Commented By: zohocrm123 (47 - days ago), Page: Desktop Shortcut
It's been 83 days since you said that in 2 weeks there would be an uninstall option provided. I just installed the plug-in and there still doesn't appear to be an uninstall option. Commented By: Guest (47 - days ago), Page: Desktop Shortcut
Hi,
Generally, for simply joining a Meeting session, Flash is the best, and easiest. However, for advanced controls (like Remote control, Presenter switching etc.), we recommend ActiveX/Java. This url does a good comparison/advantages of the viewers. http://www.zoho.com/meeting/variable-viewer.html And a link to our LIVE Demo if you want users/participants to check ahead of the Meeting session. http://zoho.com/meeting/meeting-live-demo.html
Please let us know if you have any further doubts/clarifications.
Best Regards SRK Commented By: srk1 (81 - days ago), Page: Joining a Meeting
How does a user select the appropriate viewer? What are the benefits or tradeoffs of each? Commented By: fhess (82 - days ago), Page: Joining a Meeting
Hi Thomas,
We do plan to add video conferencing (though not immediately) - in the medium term. we may take it up after a few months.. Hope this helps.
Best Regards SRK Commented By: srk1 (116 - days ago), Page: Welcome
Hi Brian,
I'm sorry this is taking time. We should be completing recording in about a month or so. Please bear with us for till then..
Best Regards SRK Commented By: srk1 (116 - days ago), Page: Welcome
Any plans to support video cam/video conferencing? One of our clients is using WebEx thus they are accustomed to seeing everyone on the call. We've been trying to get them to convert many of their applications to Zoho, including Meeting, but they may not want to give up the video conferencing component.
Thanks. Commented By: jdthomas (116 - days ago), Page: Welcome
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