pinboriboon(6 - days ago)Page: Joining the Remote Assistance Session
Is there a plugin that does not require local administrator rights to install on the remote computer? Our end-users do not have local admin rights to the work computers.
sundarrajan.c(21 - days ago)Page: Welcome
Hi,
We are still working on recording feature. It is taking some time however we will release it as soon as we can.
This feature will be of no extra cost. You can avail this with any paid versions.
taylor3751(21 - days ago)Page: Welcome
Hi any update on the recording feature. My people are all over the world and it doesn't make sense to do them live ver often. Also will there be a cost for this feature?
cboutros(22 - days ago)Page: Welcome
I don't like it when things don't work for the first time. I find it very discouraging. I am using Firefox, I installed the plug in... when I try to start the meeting it downloads Zohomeeting.exe everytime and then asks me to install it. (every time).
I install it...every time... then it opens up a browser to login. I try login with my credentials, so I do and it gives me an error. I try to make a new user and it tells me I already have an account.
Very frustrated... Perhaps I am asking too much... to have something work when I try it.
sundarrajan.c(24 - days ago)Page: Welcome
Hi,
Thank you for your feedback. Currently our audio conferencing is based on shared cost model. Participants have to pay their own local call charges.
Please check these link for more info on audio conferencing.
http://meeting.zoho.com/login/zoho-audio-instructions.jsp
http://meeting.zoho.com/login/global-dialin.jsp
If you wish to have a toll free number for audio conference number please contact us at support [at] zohomeeting [dot] com so that we can discuss more over the call. You may even call our toll free 1-888-900-9646.
We look forward to hearing from you.
Cheers,
Sundar.
Guest(25 - days ago)Page: Welcome
We currently use Webex (a lot) for both Audio and Video conferencing. The cost is very high. We do however need an audio conference bridge as many of our customers do not have audio capability on their computers so will want to dial in by conventional dial up phone. Do you provide bridge numbers that we can use (we often have more than one meeting at the same time) and is there an additional cost for a dial-in bridge number (we do not need a free call number).. thanks...
Guest(27 - days ago)Page: Embed Meeting
Seems to me that the better way to perform remote support tasks would be with the Embedded tool. Can this be set to a default of Auto-Control, so that a technician could then comtrol the individual who clicked the online link? oconnor@ezpos.net
sundarrajan.c(38 - days ago)Page: Control Transfer
We still allow the participant to take the control using Flash but with a notification.
Taking the control using Flash will also work. However taking the control with Active-X will be faster than Flash.
sundarrajan.c(40 - days ago)Page: Participant Toolbar Options
Hi,
Yes we have multiple ways of embedding remote support. We are also coming up with key based embed (exactly the same way that you desired).
I will contact you and give you an early access version in a few days.
Regards,
Sundar
juanfermin(42 - days ago)Page: Participant Toolbar Options
Is there a way to embed just the "Join Session" part? Checkout palmtech.net to see what I mean.
Guest_Mario (Guest)(43 - days ago)Page: Control Transfer
What will happen if the other participant (supposed to take control) joined using the Flash version of the conference? I mean, will he see any message letting him know he should re-join with Java/ActiveX?
Thanks,
M
sundarrajan.c(46 - days ago)Page: Desktop Shortcut
Hi,
Sorry for the delay in providing VOIP feature. Due to other priorities we couldn't provide this feature with in our committed time.
Please bear with us for some time and will surely come up with good features.
Once again accept our apologies for the lapse in commitment.
sundarrajan.c(46 - days ago)Page: Desktop Shortcut
Hi,
We had given the uninstall option in add or remove programs. Due to a major bug we have taken it off.
Please accept my sincere most apologies and we will surely give this in our future updates.
zohocrm123(46 - days ago)Page: Desktop Shortcut
When are you planning to integrate VOIP in Zoho Meeting? You guys always say couple of months.. But how many couple of months have gone? Are you guys really working on it?
If you commit some thing do it.
Guest(46 - days ago)Page: Desktop Shortcut
It's been 83 days since you said that in 2 weeks there would be an uninstall option provided. I just installed the plug-in and there still doesn't appear to be an uninstall option.
srk1(81 - days ago)Page: Joining a Meeting
Hi,
Generally, for simply joining a Meeting session, Flash is the best, and easiest. However, for advanced controls (like Remote control, Presenter switching etc.), we recommend ActiveX/Java. This url does a good comparison/advantages of the viewers.
http://www.zoho.com/meeting/variable-viewer.html
And a link to our LIVE Demo if you want users/participants to check ahead of the Meeting session.
http://zoho.com/meeting/meeting-live-demo.html
Please let us know if you have any further doubts/clarifications.
Best Regards
SRK
fhess(81 - days ago)Page: Joining a Meeting
How does a user select the appropriate viewer? What are the benefits or tradeoffs of each?
srk1(116 - days ago)Page: Welcome
Hi Thomas,
We do plan to add video conferencing (though not immediately) - in the medium term. we may take it up after a few months..
Hope this helps.
Best Regards
SRK
srk1(116 - days ago)Page: Welcome
Hi Brian,
I'm sorry this is taking time.
We should be completing recording in about a month or so. Please bear with us for till then..
Best Regards
SRK
jdthomas(116 - days ago)Page: Welcome
Any plans to support video cam/video conferencing? One of our clients is using WebEx thus they are accustomed to seeing everyone on the call. We've been trying to get them to convert many of their applications to Zoho, including Meeting, but they may not want to give up the video conferencing component.
Thanks.
Brian (Guest)(117 - days ago)Page: Welcome
I noticed that you mention 200 days ago that you would be adding a recording feature for your meetings. Is this done yet?
srk1(130 - days ago)Page: Desktop Shortcut
I'm sorry there is no uninstall option currently.
You can now remove the folder C:\Program Files\ZohoMeeting (and the icon in your desktop). We will give it in our next major update scheduled in 2 weeks.
Note : We don't run in the background, do automatic startup/unnecessary registry entries etc. The software will be inactive till it is started. I understand this is only a mild justification, and not an excuse.
Apologies again for the issue. We will fix this at the earliest.
Guest(131 - days ago)Page: Desktop Shortcut
That's all well and good, but how do I remove this security risk now? Not responsible software management, IMHO. Thanks a lot.
srk1(134 - days ago)Page: Welcome
Hi ikememeka,
Zoho-Skype integration is briefly explained below :
http://blogs.zoho.com/announcements/zoho-meeting-skype-integration-and-more
If you are already using any other audio/voice conferencing system, you can include those details while creating a Meeting session (there is an option "Other Audio" when creating a session), and we store those along with the Meeting information and email the Audio info. to the invitees as well.
If this does not satisfy your requirements, please do contact us at support(at)zohomeeting(dot)com
We will be glad to assist you !
Best Regards
SRK
ikememeka(135 - days ago)Page: Welcome
Hi,
With reference to an earlier comment by SRK on audio conferencing support along with desktop sharing, I quote: "Zoho does support Audio along with Desktop sharing. Currently, the Audio conferencing is available for U.S+Europe+SkypeOut calls. We will be extending it to other countries soon !", I want to know how I can integrate zoho with skype or any other audio support. I reside in London; in case, there are geographical restrictions in achieving this.
Thanks.
srk1(143 - days ago)Page: Create a Meeting
Hi,
We have added Audio conferencing for U.S/Europe
Please check these links for details :
http://meeting.zoho.com/login/global-dialin.jsp
http://meeting.zoho.com/login/zoho-audio-instructions.jsp
Best Regards
SRK
http://meeting.zoho.com
srk1(146 - days ago)Page: Welcome
Hi Niral,
Zoho does support Audio along with Desktop sharing. Currently, the Audio conferencing is available for U.S+Europe+SkypeOut calls. We will be extending it to other countries soon !
Best Regards
SRK
Nirali (Guest)(158 - days ago)Page: Welcome
Does zoho support audio with desktop sharing ? Are there any plans to do so ?
srk1(166 - days ago)Page: Welcome
Hi Jeff,
We have enabled Mac Presenter support a couple of weeks ago (yet to formally announce it) ! Please try it out.
If you need anything else, please contact us at support(at)zohomeeting(dot)com We will do our best to assist you.
Best Regards
SRK
jdthomas(166 - days ago)Page: Welcome
I see a post dated 121 days ago that indicates that you are hoping to have the Macintosh version of meeting soon. Still not done? Any reasonably good estimate of when you will have it? We're going to have to choose a competing product if you don't have it very soon. Thanks.
Jeff
srk1(177 - days ago)Page: Create a Meeting
Hi Bruha,
Yes, Audio conferencing is missing in this page.
Many thanks for finding it !
Note : We are also enhancing our existing Audio conferencing system, giving out more numbers/countries etc.
I'll put up a link/update this page, once it is done - maybe in a week or so.
Best Regards
SRK
http://meeting.zoho.com
bruha.zoho(187 - days ago)Page: Create a Meeting
what's about "Audio Conferencing" options?
srk1(194 - days ago)Page: Welcome
Hi Zhao Shiting,
We are about to complete File transfer functionality in Zoho Meeting. Expected to be up within a few weeks !
Best Regards
SRK
zhao_shiting(195 - days ago)Page: Welcome
Hi,
Currently, I want to known Zoho Meeting whether support file transfer function.
srk1(200 - days ago)Page: Meet Now
Thanks for the feedback. We will try to see how we can project this better...
Guest(201 - days ago)Page: Meet Now
I think meet now should be emphasized more. It should take its place amongst the create meeting, remote assistance buttons.
srk1(207 - days ago)Page: Control Transfer
Hi Pete,
This is only to grant and revoke control of the Presenter's desktop.
To view and control a Participant's desktop, you can do "Switch Presenter" from the web page, or try our Remote Assistance feature (recommended) :
http://blogs.zoho.com/general/provide-remote-assistance-with-zoho-meeting
Best Regards,
SRK
http://meeting.zoho.com
pete777(214 - days ago)Page: Control Transfer
This doesn't seem very clear. How does the presenter (meeting initiator) take control of the participant's (invitee's) computer?
pete777@talktalk.net
srk1(214 - days ago)Page: Welcome
Hi Don,
Many thanks for the useful suggestion.
We are taking up Presentation sharing as a separate entity, and I will surely pass on the idea to our team when we do it !
Thanks once again,
Best Regards
SRK
dblanchard_atlanta(233 - days ago)Page: Welcome
One thing that I don't think the competitors are doing...at least I haven't seen is the ability to fill out a form while watching the presentation. Currently, while presenting, the prospective customer/user/"recruitee" of services views the presentation and then must leave the presentation and then call up a website to fill out a form or activate a service.
I think it would improve sale closure rates if the person could easily call in a window-within-a-window that has a form that they can use to fill out information. This prompts the prospect to ACT NOW!
Sincerely,
Don
World Business Services -Atlanta
srk1(270 - days ago)Page: Welcome
Hi,
We will take up Linux support after we finish with Mac :)
Have a nice day,
Cheers
SRK
Guest (Guest)(271 - days ago)Page: Welcome
can support Linux OS?
meadz (Guest)(271 - days ago)Page: Welcome
Great. Thx for the quick reply!
srk1(271 - days ago)Page: Welcome
Hi meadz,
Yes, Zoho Meeting works if Presenter uses Firefox also.
Note : You can also use the direct download link http://zohom.com/agent or the desktop shortcut created to start/join sessions !
We are currently working to complete Mac Presenter support and File Transfer in Zoho Meeting. Recording will follow soon after !
Have a nice day,
Cheers
SRK
meadz (Guest)(271 - days ago)Page: Welcome
Does Zoho meeting work if the presenter uses Firefox?
Also - how close are you to launching the tools to enable recording of the meeting? (above message from 56 days ago said 2 months)
srk1(288 - days ago)Page: Welcome
Hi Divya,
We are working on Mac support for the Presenter and hope to complete it soon.
Sorry for the delay.
Cheers
SRK
http://meeting.zoho.com
adivya(291 - days ago)Page: Welcome
Why doesnt zoho meeting support Macintosh for the presenter ?
srk1(317 - days ago)Page: Welcome
Hi medicfusion,
My sincere apologies for the inconvenience.
I have sent you a detailed mail to debug/fix/workaround the issue.
In short, the temporary workaround is to use ActiveX/Java viewers. Though we will check, find what happened in your demos, and fix this ASAP.
Cheers
SRK
http://meeting.zoho.com
medicfusion(318 - days ago)Page: Welcome
We are getting many complaints daily about customers who are seeing a terrible lag in our demos. We now ask them to tell us when they see this or that, and the lag is often 30 seconds or more! Is there a workaround for this problem? I have six team members, all reporting the same problem with their meeting attendees.
srk1(327 - days ago)Page: Welcome
Hi,
Recording of meeting sessions and ability to playback/embed in your web-pages should be completed in 1-2 months !
Cheers
SRK
http://meeting.zoho.com
groupceo(328 - days ago)Page: Welcome
Will you add the ability to record meetings for archive and replay purposes?