Inviting for a session
Starting a Remote Assistance Session
To start a remote assistance session, sign in to Zoho Meeting, go to Remote Assistance page, give your client's email ID in the field provided and click on 'Start' button. An unique session ID will be created and displayed in the page. Now a plugin will be installed in your PC and a blue screen (Viewer) will be popped up. An invitation mail will be sent to your client's email ID when you start the remote assistance session.
If you have already conducted a meeting / remote assistance session using Zoho Meeting, you can see a shortcut for Zoho Meeting in your desktop. You can also start remote assistance session from the desktop shortcut . Sign in to Zoho Meeting using the desktop shortcut and go to "Remote Assistance" option of 'New Session' tab of desktop shortcut. Enter your client's email ID in the field provided and click on the 'Start' button to start a remote assistance session. Now a blue screen will be popped up in which you will view your client's desktop after he/she joins the session.
Note:
One of the three viewers namely, Activex viewer, Java viewer and Flash viewer, which ever is suitable for your browser, will be started when you start a session from the Zoho Meeting web page.
