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Zoho Meeting Help Document


Welcome to Zoho Meeting user manual, a resource designed to help you set up and use our online meeting service.

Zoho Meeting is an online application to conduct online meetings, share your desktop, view remote desktop, control remote desktop, conduct a Web Conferencing, collabarate with others, troubleshoot remote clients, demonstrate and do much more.

Zoho Meeting allows you to share your desktop and control it from the remote location. With Zoho Meeting, you can also provide mass web conferencing using Embed Meeting feature.

Support your remote clients or customers, by providing online assistance and solving their issues using Remote Assistance.

With Zoho Meeting, showcase your product, provide sales or powerpoint presentations to your remote customers.

Hope this page was helpful, feel free to post your comments about this page. You can also -

Try our service for free Sign up for a free account
View our online demo videos Online demo video
Interact with our user community http://forums.zohomeeting.com/
Check out our blogs http://blogs.zoho.com/meeting/


30 Comments  Show recent to old
groupceo, 326 - days ago  

Will you add the ability to record meetings for archive and replay purposes?

srk1, 324 - days ago  

Hi,

Recording of meeting sessions and ability to playback/embed in your web-pages should be completed in 1-2 months !

Cheers
SRK
http://meeting.zoho.com

medicfusion, 315 - days ago  

We are getting many complaints daily about customers who are seeing a terrible lag in our demos. We now ask them to tell us when they see this or that, and the lag is often 30 seconds or more! Is there a workaround for this problem? I have six team members, all reporting the same problem with their meeting attendees.

srk1, 314 - days ago  

Hi medicfusion,

My sincere apologies for the inconvenience.
I have sent you a detailed mail to debug/fix/workaround the issue.
In short, the temporary workaround is to use ActiveX/Java viewers. Though we will check, find what happened in your demos, and fix this ASAP.

Cheers
SRK
http://meeting.zoho.com

adivya, 288 - days ago  

Why doesnt zoho meeting support Macintosh for the presenter ?

srk1, 285 - days ago  

Hi Divya,

We are working on Mac support for the Presenter and hope to complete it soon.
Sorry for the delay.

Cheers
SRK
http://meeting.zoho.com

meadz (Guest), 269 - days ago  

Does Zoho meeting work if the presenter uses Firefox?

Also - how close are you to launching the tools to enable recording of the meeting? (above message from 56 days ago said 2 months)

srk1, 268 - days ago  

Hi meadz,

Yes, Zoho Meeting works if Presenter uses Firefox also.
Note : You can also use the direct download link http://zohom.com/agent or the desktop shortcut created to start/join sessions !

We are currently working to complete Mac Presenter support and File Transfer in Zoho Meeting. Recording will follow soon after !

Have a nice day,
Cheers
SRK

meadz (Guest), 268 - days ago  

Great. Thx for the quick reply!

Guest (Guest), 268 - days ago  

can support Linux OS?

srk1, 268 - days ago  

Hi,

We will take up Linux support after we finish with Mac :)

Have a nice day,
Cheers
SRK

dblanchard_atlanta, 231 - days ago  

One thing that I don't think the competitors are doing...at least I haven't seen is the ability to fill out a form while watching the presentation. Currently, while presenting, the prospective customer/user/"recruitee" of services views the presentation and then must leave the presentation and then call up a website to fill out a form or activate a service.

I think it would improve sale closure rates if the person could easily call in a window-within-a-window that has a form that they can use to fill out information. This prompts the prospect to ACT NOW!

Sincerely,

Don
World Business Services -Atlanta

srk1, 212 - days ago  

Hi Don,

Many thanks for the useful suggestion.

We are taking up Presentation sharing as a separate entity, and I will surely pass on the idea to our team when we do it !

Thanks once again,
Best Regards
SRK

zhao_shiting, 192 - days ago  

Hi,

Currently, I want to known Zoho Meeting whether support file transfer function.

srk1, 192 - days ago  

Hi Zhao Shiting,

We are about to complete File transfer functionality in Zoho Meeting. Expected to be up within a few weeks !

Best Regards
SRK

jdthomas, 163 - days ago  

I see a post dated 121 days ago that indicates that you are hoping to have the Macintosh version of meeting soon. Still not done? Any reasonably good estimate of when you will have it? We're going to have to choose a competing product if you don't have it very soon. Thanks.

Jeff

srk1, 163 - days ago  

Hi Jeff,

We have enabled Mac Presenter support a couple of weeks ago (yet to formally announce it) ! Please try it out.

If you need anything else, please contact us at support(at)zohomeeting(dot)com We will do our best to assist you.

Best Regards
SRK

Nirali (Guest), 155 - days ago  

Does zoho support audio with desktop sharing ? Are there any plans to do so ?

srk1, 144 - days ago  

Hi Niral,

Zoho does support Audio along with Desktop sharing. Currently, the Audio conferencing is available for U.S+Europe+SkypeOut calls. We will be extending it to other countries soon !

Best Regards
SRK

ikememeka, 132 - days ago  

Hi,

With reference to an earlier comment by SRK on audio conferencing support along with desktop sharing, I quote: "Zoho does support Audio along with Desktop sharing. Currently, the Audio conferencing is available for U.S+Europe+SkypeOut calls. We will be extending it to other countries soon !", I want to know how I can integrate zoho with skype or any other audio support. I reside in London; in case, there are geographical restrictions in achieving this.

Thanks.

srk1, 132 - days ago  

Hi ikememeka,

Zoho-Skype integration is briefly explained below :
http://blogs.zoho.com/announcements/zoho-meeting-skype-integration-and-more

If you are already using any other audio/voice conferencing system, you can include those details while creating a Meeting session (there is an option "Other Audio" when creating a session), and we store those along with the Meeting information and email the Audio info. to the invitees as well.

If this does not satisfy your requirements, please do contact us at support(at)zohomeeting(dot)com
We will be glad to assist you !

Best Regards
SRK

Brian (Guest), 115 - days ago  

I noticed that you mention 200 days ago that you would be adding a recording feature for your meetings. Is this done yet?

jdthomas, 114 - days ago  

Any plans to support video cam/video conferencing? One of our clients is using WebEx thus they are accustomed to seeing everyone on the call. We've been trying to get them to convert many of their applications to Zoho, including Meeting, but they may not want to give up the video conferencing component.

Thanks.

srk1, 113 - days ago  

Hi Brian,

I'm sorry this is taking time.
We should be completing recording in about a month or so. Please bear with us for till then..

Best Regards
SRK

srk1, 113 - days ago  

Hi Thomas,

We do plan to add video conferencing (though not immediately) - in the medium term. we may take it up after a few months..
Hope this helps.

Best Regards
SRK

Guest, 22 - days ago  

We currently use Webex (a lot) for both Audio and Video conferencing. The cost is very high. We do however need an audio conference bridge as many of our customers do not have audio capability on their computers so will want to dial in by conventional dial up phone. Do you provide bridge numbers that we can use (we often have more than one meeting at the same time) and is there an additional cost for a dial-in bridge number (we do not need a free call number).. thanks...

sundarrajan.c, 22 - days ago  

Hi,

Thank you for your feedback. Currently our audio conferencing is based on shared cost model. Participants have to pay their own local call charges.

Please check these link for more info on audio conferencing.
http://meeting.zoho.com/login/zoho-audio-instructions.jsp
http://meeting.zoho.com/login/global-dialin.jsp

If you wish to have a toll free number for audio conference number please contact us at support [at] zohomeeting [dot] com so that we can discuss more over the call. You may even call our toll free 1-888-900-9646.

We look forward to hearing from you.

Cheers,
Sundar.

cboutros, 20 - days ago  

I don't like it when things don't work for the first time. I find it very discouraging. I am using Firefox, I installed the plug in... when I try to start the meeting it downloads Zohomeeting.exe everytime and then asks me to install it. (every time).

I install it...every time... then it opens up a browser to login. I try login with my credentials, so I do and it gives me an error. I try to make a new user and it tells me I already have an account.

Very frustrated... Perhaps I am asking too much... to have something work when I try it.

taylor3751, 19 - days ago  

Hi any update on the recording feature. My people are all over the world and it doesn't make sense to do them live ver often. Also will there be a cost for this feature?

sundarrajan.c, 19 - days ago  

Hi,

We are still working on recording feature. It is taking some time however we will release it as soon as we can.

This feature will be of no extra cost. You can avail this with any paid versions.

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